Member's Mark SS304 Deluxe Stacked Stone 4-Burner Propane Grill Island with Griddle

This fully loaded, 62,000 BTU outdoor kitchen and grill makes it easy to prepare delicious grilled meals and host first-rate cookouts for your friends and family. The modern grill island is equipped with four powerful 304 Stainless Steel burners, a dedicated infrared rear burner and a convenient griddlegiving you a 999.4 sq. in. of cooking area. The slab weather-resistant sintered stone countertop offers ample prep space for steaks, burgers, fresh veggies and more. Includes an added drawer, gas tank storage compartment, custom fit cover, and pull-out trash bin. There will be no limit to what you can cook on this outdoor kitchen.Who can I contact for question about this item? There is a safety device on the rear burner to cut off the gas source when the flame goes off. That being said that the fire would be cut off if the safety device doesnt sense the heat before you release the knob. Please make sure to continue to hold/press the knob IN for at least 5~10 secs once the burner is lit before releasing, and please refer to the manual for more detail.Why is my grill not getting hot enough? The most common reasons are (1) the propane tank is low; (2) thermometer is not reading accurately; (3) or some common reason such as clogged burners and regulator. Please refer to the manual for troubleshooting remedy. You can also contact the manufacturer for technical assistance.